Cookie Policy

This Cookie Policy explains how Incaspin Casino (referred to as “Incaspin”, “we”, “us”, or “our”) uses cookies and similar technologies on the Australian version of our site, accessible via incaspin.games (the “Website”).

By using the Website or any service provided by Incaspin Casino, you agree that we may store and access cookies as described in this Cookie Policy, in our Privacy Policy, and in our Terms and Conditions.

1. Who We Are

Incaspin is an online casino, live casino, sportsbook, and esports brand operated by Legasta Technologies SRL. Our services are intended for adults aged 18 years and over. For general information about Incaspin Casino, our licence, payment agent and security measures, please refer to our Terms and Conditions and Privacy Policy available on the Website.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone, tablet or other device when you visit a website. Cookies help the site recognise your device, remember your preferences and improve your browsing and gaming experience.

Cookies may be:

• Session cookies – temporary cookies that remain on your device until you close your browser.
• Persistent cookies – cookies that stay on your device for a set period or until you delete them.
• First-party cookies – cookies placed by Incaspin on our own Website.
• Third-party cookies – cookies placed by other companies whose services we use, such as analytics, security and marketing providers.

3. Why We Use Cookies

Incaspin uses cookies and similar technologies so that the Website and our services function correctly and smoothly for Australian players. We also use cookies to improve site performance, protect your account, meet legal duties and provide a fair and responsible gaming environment.

In broad terms, our cookies help us to:

• Keep you signed in and secure while you use the Website.
• Remember your language, region and other preferences.
• Provide casino, live casino, sports and esports features that rely on cookies.
• Measure site traffic, performance and technical problems.
• Prevent fraud, abuse and unauthorised access.
• Show content and offers that are more relevant to you, where allowed by law and by your consent choices.

4. Types of Cookies We Use

For clarity, we group the cookies we use into the categories below. Some cookies fall into more than one category but are usually listed based on their main function.

4.1 Strictly Necessary Cookies

These cookies are vital for the operation of the Website and for the safe use of Incaspin Casino. They allow basic functions such as page navigation, secure login, account management and access to games. Without these cookies, the Website and our services cannot function properly.

We use strictly necessary cookies to:

• Identify you as a logged-in player while you browse the Website.
• Maintain your session while you switch between pages and sections.
• Support the functionality of casino, live casino, sports, esports and banking pages.
• Apply your security settings and account preferences.
• Protect forms, login pages and payment processes against abuse.

These cookies are set automatically when you visit the Website or use our services and do not require your consent. You may block them via your browser settings, but if you do so parts of the Website may not work or may become unsafe.

4.2 Functional Cookies

Functional cookies allow the Website to remember the choices you make and provide enhanced, more personal features. These cookies are not strictly necessary, but they improve your experience and save you time.

We use functional cookies to:

• Remember your language selection and local settings.
• Store preferences such as odds format, game filters or view settings.
• Recall your device type and display preferences for desktop, mobile or app access.
• Help us offer features such as “remember me” (where allowed).

If you disable functional cookies, you may need to reset your preferences each time you visit and some convenience features may not be available.

4.3 Performance and Analytics Cookies

Performance and analytics cookies help us understand how visitors use the Website so we can improve our services. These cookies collect information such as which pages are visited most, how long players stay on a page, which games are opened and whether users see error messages.

We use performance and analytics cookies to:

• Measure traffic on our Website and in specific sections.
• Analyse how players use casino, live casino, sports and esports pages.
• Improve site structure, navigation and content.
• Detect technical issues and loading problems.
• Support responsible gaming analysis in aggregated form.

In most cases, the data collected through analytics cookies is aggregated and does not directly identify you. Where such data could identify you or be linked with other information, we treat it as personal information and handle it in line with our Privacy Policy.

4.4 Advertising and Marketing Cookies

Advertising and marketing cookies are used to show relevant offers and promotions, limit how often you see certain messages and measure the performance of our marketing activities. These cookies may be placed by us or by approved partners acting on our instructions.

We use advertising and marketing cookies to:

• Show promotions that are more relevant to your interests and activity.
• Manage welcome offers, reload bonuses, tournaments and special campaigns.
• Measure the success of our email, affiliate and online advertising.
• Prevent the repeated display of the same banners and pop-ups.

These cookies are usually set only with your consent. If you choose to reject advertising and marketing cookies, you will still see general content and information on the Website, but it may be less relevant to your preferences.

4.5 Security and Fraud-Prevention Cookies

Security cookies help us verify your identity, protect your account and maintain fair play at Incaspin Casino. They may work together with other tools that monitor unusual activity.

We use security and fraud-prevention cookies to:

• Recognise trusted devices and reduce the need for repeated security checks.
• Help prevent unauthorised access to your account.
• Detect suspicious patterns such as automated activity or bonus abuse.
• Support responsible gaming and compliance processes.

These cookies are important to protect both you and us and are usually treated as strictly necessary to the safe running of the Website.

5. Third-Party Cookies

Some cookies used on the Website are placed by third parties that provide services to Incaspin Casino. These third parties may set cookies while you visit the Website or when you use features that depend on their tools, such as analytics, fraud-prevention or marketing services.

Examples of third-party cookies include:

• Analytics providers that measure traffic, performance and technical errors.
• Security providers that help us detect fraud and protect accounts.
• Marketing partners that support promotions, email campaigns and affiliate traffic.

These third parties may collect information about your device, browser, IP address and site usage. Where required, we enter into data protection agreements with these service providers and limit their use of information to the services they supply to Incaspin Casino.

We do not allow third parties to use cookies through our Website for their own independent advertising that is unrelated to Incaspin Casino.

6. Cookies We May Use

The table below gives a general overview of the types of cookies that may be active on the Website. The exact cookies, their names and lifetimes may change over time as we update our services and security tools.

7. Legal Basis for Using Cookies

For players in Australia, we rely on different legal grounds for processing information collected through cookies:

• For strictly necessary and security cookies, we process information to provide our services, secure your account, meet our legal duties and run Incaspin Casino in a safe and fair way.
• For functional, performance and analytics cookies, we rely on our legitimate interest to improve our services and user experience, balanced with your privacy rights and cookie settings.
• For advertising and marketing cookies, we usually rely on your consent, which you can withdraw at any time through your browser or device settings and, where available, site-level controls.

8. Managing Cookies and Your Choices

You have control over how cookies are used on your device. You can manage your preferences in several ways. Please note that the methods described below may vary slightly depending on your browser and device.

8.1 Browser Settings

Most web browsers allow you to:

• Accept or block all cookies.
• Accept some types of cookies while blocking others.
• Delete cookies that have already been set.
• Receive alerts before a cookie is stored.

You can usually find these controls in the “Settings”, “Options” or “Preferences” menu of your browser. For more detailed instructions, refer to the help section for your browser provider.

If you block all cookies, including strictly necessary cookies, some or all parts of the Website may stop working or may no longer be secure. You may also find that you cannot log in to your account or access certain games or banking pages.

8.2 Mobile and App Settings

If you access Incaspin Casino from a mobile device or through an installable app, your device may provide additional privacy and cookie controls. These may include:

• Resetting mobile ad identifiers.
• Limiting tracking for advertising purposes.
• Controlling permissions such as storage or notifications.

For details on these options, please review the settings on your device (for example, Android or iOS settings) and any instructions provided by your device manufacturer.

8.3 Opting Out of Analytics and Marketing Cookies

Some analytics or advertising services used by websites offer their own opt-out tools. Where such tools relate to Incaspin services, you can use them in addition to your browser settings. In many cases, these tools place an opt-out cookie on your device, so if you clear your cookies, you may need to repeat the opt-out.

Even if you opt out of analytics or marketing cookies, you may still see general information or promotions on the Website; they may simply be less aligned with your previous activity or preferences.

9. Cookies and Personal Information

Some of the information collected through cookies and similar technologies may be considered personal information under privacy laws, especially when it relates to an identified or identifiable person.

Examples of data that may be linked to your profile include:

• Login details and player ID.
• IP address and country.
• Device type, browser type and operating system.
• Game, deposit and betting activity connected with your account.

Where cookie data is personal information, we handle it in line with our Privacy Policy. This covers how we collect, use, share, store and protect your information, along with your rights as an Incaspin Casino player, such as access, correction and, where applicable, objection.

10. Cookies, Responsible Gaming and Security

Incaspin Casino is committed to responsible gaming, anti-money laundering controls and strong security standards. Cookies and similar technologies form part of these efforts.

We use cookies and related tools to:

• Support player verification, where required for KYC and AML procedures.
• Help apply deposit limits, loss limits or self-exclusion settings across sessions.
• Detect multiple accounts or unusual play patterns that could signal harm or abuse.
• Protect the Website from attacks, abuse and automated activity.

These activities are important to protect you and to meet our legal duties as a licensed operator. Disabling certain cookies may reduce the accuracy of these tools, but we will still apply our responsible gaming and security measures using other methods where possible.

11. Cookies and Third-Party Content

Our Website may from time to time include links to third-party sites, content or services. These third parties may use their own cookies and have their own privacy and cookie policies.

We do not control how third-party sites use cookies once you leave the Incaspin Casino Website. If you visit another site through a link from us, we recommend that you review that site’s cookie and privacy notices to understand how your data may be collected and used.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, the cookies we use, legal or regulatory changes, or technical developments. When we make changes, we will update the “Last updated” date at the bottom of this page. If the changes are significant, we may also provide a more prominent notice within the Website.

We encourage you to review this Cookie Policy regularly so you remain informed about how we use cookies and manage related data.

13. Additional Information for Australian Players

Incaspin Casino serves players from Australia subject to age and legal restrictions. Cookies help us apply regional settings and comply with local requirements, for example:

• Setting language and currency preferences suitable for Australian players, where available.
• Applying country-level access controls.
• Monitoring for fraud or misuse linked to regional payment methods.

Information gathered through cookies may be processed or stored outside Australia, subject to our data protection measures and contracts with service providers. For full details, please read our Privacy Policy.

14. How This Policy Relates to Other Documents

This Cookie Policy should be read together with:

• Privacy Policy, which explains how we handle personal information, including data gathered through cookies and similar technologies.
• Terms and Conditions, which set out the contractual basis on which you use the Website and Incaspin Casino services.
• Responsible Gaming information, which describes the tools and measures we use to promote safe play.

In case of any difference between this Cookie Policy and the Privacy Policy on matters related to personal information, the Privacy Policy will generally prevail. However, both documents should be read together for a complete understanding of how we use technology and data.

15. How to Contact Us

If you have any questions about this Cookie Policy, our use of cookies, or how we handle personal information linked with cookies, you can contact the Incaspin Casino team at any time.

Email: [email protected]

When you contact us, please include your name, contact details and a clear description of your question or concern. This helps us respond to you quickly and efficiently.

16. Last Updated

This Cookie Policy was last updated on the date indicated below. Future updates will be published on this page.

Last updated: [Please refer to the latest date shown on this page]

For more information about our services and legal terms, please visit the homepage at incaspin.games.